Omar Khalid
SpiritCrafts offers a wide variety of candle-making molds, including nearly 1000 styles of plastic, metal, and professional candle molds. They also offer fantasy/sci-fi candle molds with designs such as dragons, wizards, and unicorns. Reviews for SpiritCrafts are mixed, with an average rating of 1.5 stars out of 5 on Sitejabber. While some customers have had positive experiences, others have complained about long delivery times and difficulty contacting the company.
| Characteristics | Values |
|---|---|
| Number of styles | Nearly 1000 |
| Types of molds | Plastic, metal, and professional |
| Previous company | Pourette |
| Customer rating | 1.5 stars from 24 reviews |
| Customer experience | Mixed, some positive and some negative |
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What You'll Learn
SpiritCrafts' customer service
SpiritCrafts, previously known as Pourette Manufacturing, offers nearly 1000 styles of candle molds, including plastic, metal, and professional candle molds. They also have a collection of fantasy/sci-fi candle molds with designs such as dragons, wizards, and unicorns.
SpiritCrafts.net has received mixed reviews from customers. While some have praised the company for positive ordering experiences and professional communication, others have expressed dissatisfaction with delayed deliveries and unresponsive customer support.
One customer shared a positive experience, stating that their product arrived in perfect condition after a slight delay and that the company addressed their concerns via email. However, another customer encountered issues with leaking candle molds and difficulties in reaching the company for a replacement. They also mentioned that their orders often took a long time to deliver or arrived incomplete.
SpiritCrafts.net has a rating of 1.5 stars from 24 reviews on Sitejabber, indicating that many customers are generally dissatisfied with their purchases.
Despite the mixed reviews, SpiritCrafts appears to offer a wide range of candle mold options for customers interested in candle-making supplies.
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SpiritCrafts' product quality
SpiritCrafts, formerly known as Pourette, offers nearly 1000 styles of candle molds, including plastic, metal, and professional candle molds. They also have a fantasy collection with molds of dragons, wizards, and unicorns, which are among their consistent best sellers. Each two-piece plastic mold includes a wick and instructions.
Reviews for SpiritCrafts are mixed. The company has a rating of 1.5 stars from 24 reviews on Sitejabber, indicating that most customers are generally dissatisfied with their purchases. However, some individual customers have reported positive experiences, praising the company's professionalism and responsiveness to concerns. Others have complained about issues with delivery and the quality of the molds, with some reporting leaks and missing pieces from their orders.
It is worth noting that the reviews for SpiritCrafts may be influenced by a variety of factors, including the specific products ordered, the timing of the order, and individual customer experiences. While some customers have had positive experiences with the company, others have expressed significant frustration, highlighting the importance of thorough research before making a purchase.
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SpiritCrafts' range of candle moulds
SpiritCrafts offers a wide range of candle moulds, with nearly 1000 styles available in plastic, metal, and professional candle mould varieties. The company was previously known as Pourette, which was bought out by SpiritCrafts in 2008, allowing them to manufacture the Pourette plastic candle mould line and expand their offering with hundreds of original styles.
SpiritCrafts' plastic candle moulds include a popular fantasy collection featuring dragons, wizards, and unicorns, among other fantastical creatures. These two-piece moulds come with wicks and instructions and are among the company's consistent best sellers.
Reviews for SpiritCrafts are mixed. While the company has a 1.5-star rating out of 24 reviews on Sitejabber, with some customers reporting issues with delivery and customer service, there are also positive testimonials. Some customers have praised the company for their professionalism and responsiveness in addressing concerns, with orders eventually arriving in perfect condition.
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SpiritCrafts' product delivery
SpiritCrafts, previously known as Pourette, offers nearly 1000 styles of candle molds, including plastic, metal, and professional candle molds. They also offer fantasy/sci-fi candle molds with designs such as dragons, wizards, and unicorns.
Reviews for SpiritCrafts are mixed. On Sitejabber, the company has a rating of 1.5 stars out of 5 from 24 reviews, with some customers reporting issues with late deliveries or not receiving their orders at all. However, there are also positive reviews from customers who have had good experiences with the company, praising their professionalism and quick response to inquiries.
One customer reported that their third order took one week longer to arrive, but when they contacted SpiritCrafts by email, they received a prompt response and their order arrived in perfect condition two days later. Another customer had a similar experience, with their first order taking an unusually long time to deliver due to the holiday season and a death in the family, and their second order arriving incomplete.
To ensure a positive product delivery experience with SpiritCrafts, it is recommended to allow for potential delays and be prepared to follow up with customer service if needed. It is also worth noting that some customers have reported issues with the email system on the SpiritCrafts website, suggesting that replying to purchase confirmation or using alternative contact methods may be more effective.
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SpiritCrafts' previous brand, Pourette
SpiritCrafts is a brand that deals in plastic candle-making moulds. It bought out Pourette Manufacturing's plastic candle-making mould operations in 2008 and now manufactures the entire Pourette plastic candle mould line, as well as hundreds of other original styles. This is why some moulds are sold as "Pourette by SpiritCrafts candle moulds".
SpiritCrafts ships its products to several countries worldwide, including Australia, the United Kingdom, Japan, Canada, and many European countries. The company does not ship to Nigeria, Afghanistan, Cuba, and North Korea. However, customers from these countries can contact the company to discuss their situation.
SpiritCrafts accepts international orders only through credit card, PayPal, or money order in US funds. The brand does not accept international cheques unless there are special circumstances or established business relationships. International orders are shipped via the United States Postal Service and associated foreign carriers. While the company tries to insure international shipments, insurance is not available for all countries. SpiritCrafts is not responsible for a shipment once it leaves the office if it is shipped without insurance.
SpiritCrafts' website states that it is not a quick shipping company, and most items are manufactured after the order is completed. Items are generally shipped within 4 to 7 business days of the order, but this can be longer during busy seasons or for large orders due to manufacturing lead times.
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Frequently asked questions
Yes, SpiritCrafts plastic candle molds are safe to use. The company manufactures the Pourette plastic candle mold line, which includes fantasy/sci-fi candle molds in shapes like dragons, wizards, and unicorns.
Based on 24 reviews on Sitejabber, SpiritCrafts.net has a rating of 1.5 stars out of 5, indicating that most customers are generally dissatisfied with their purchases. However, some individual customers have reported positive experiences with the company, praising their professionalism and responsiveness to inquiries.
Some customers have reported issues with orders taking a long time to arrive or being incomplete. There have also been reports of leaks in the molds and difficulties contacting the company for returns or replacements.
In addition to plastic candle molds, SpiritCrafts offers metal and professional candle molds, with nearly 1000 styles available on their website.
