The Future Of Membership: Aaa's Digital Transformation

does aaa still issue plastic cards

While AAA encourages members to use the digital card, they still issue physical plastic cards. Members can request a physical card by mail, which takes around 7-10 business days to arrive. Alternatively, members can print a temporary card from the AAA website, valid for 30 days. Members can also add a digital version of their card to their phone's wallet app (Apple Wallet or Google Wallet).

Characteristics Values
Plastic cards still being issued Yes, but digital cards are encouraged
How to request a plastic card Manage your membership online, or request a physical card by mail
Time taken for a plastic card to arrive 7-10 business days
Temporary card Available as a printable PDF, valid for 30 days
Digital card Available instantly via the AAA Mobile App

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AAA digital membership cards are available on the AAA Mobile App

AAA offers a digital membership card option for those who prefer a more convenient and accessible alternative to the traditional plastic card. The digital card is available through the AAA Mobile App, providing members with instant access to their membership information.

With the digital card, members can enjoy the convenience of having their AAA card visible alongside their other frequently used credit, debit, and membership cards. The digital card can be easily added to a mobile wallet app, such as Apple Wallet or Google Wallet, without the need to download a separate AAA mobile app. This means that members can access their AAA card anytime, anywhere, right from their smartphone.

One of the biggest advantages of the digital membership card is its instant delivery. As soon as a member joins, the digital card can be delivered immediately to their digital wallet. This is especially useful for those who need emergency road service and don't have their physical card on hand. The digital card also updates automatically, so members can rest assured that their information is always up-to-date.

While the digital card is recommended for its convenience and accessibility, AAA understands that some members may still prefer a physical card. For those who want a plastic card, it can be requested by managing your membership through your online account. This option allows members to choose the format that best suits their needs and preferences.

Overall, the availability of the AAA digital membership card on the AAA Mobile App offers members a modern and convenient way to access their membership information. With instant delivery, automatic updates, and the ability to store the card in a digital wallet, the digital card provides a seamless and efficient experience for AAA members.

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You can request a physical card by mail or print a temporary one

Although AAA encourages the use of digital membership cards, you can still request a physical card. To do this, you must manage your membership in your online account. You can request a new physical card by mail, or you may be able to print a temporary one.

To request a physical card by mail, log in to your AAA online account and visit the Membership Card section. From there, you can follow the links to request a replacement card. You can also look for a link such as "Looking for a replacement card?" within your online account. Please allow 7–10 business days for your new card to arrive.

Alternatively, AAA may allow you to print a temporary card. You can do this by logging in to your AAA online account and visiting the Membership Card section. Look for a link to print a temporary card, which should be valid for 30 days.

If you would prefer not to use your online account, you can request a replacement card by contacting AAA Member Services via email or phone. Be sure to include the full name(s) of the member(s) needing cards and verify the correct mailing address.

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A plastic card can be requested if you prefer it to a digital version

While AAA encourages members to use the digital card, you can still request a physical plastic card. This can be done by managing your membership in your online account. If you request a physical card by mail, it will take around 7–10 business days to arrive.

To request a new physical card, log in to your AAA online account and visit the Membership Card section. From there, you can follow the links to request a new card. You can also print a temporary card from your online account, which is valid for 30 days.

Alternatively, you can request a physical card by contacting AAA Member Services via email or phone. Be sure to include the full name(s) of the member(s) needing cards and verify the correct mailing address.

It is important to note that if you enrol in the Digital Only Card program, you will no longer automatically receive plastic cards with your membership renewal statements. However, you can opt to use the digital card through the AAA Mobile App and still receive the plastic card.

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AAA cards can be added to your phone's wallet app

AAA still issues physical plastic membership cards, although digital cards are encouraged. The digital membership card can be added to your phone's wallet app (Apple Wallet or Google Wallet/Pay) and is valid proof of membership when requesting services like roadside assistance.

To add your AAA membership card to your phone's wallet app, you can do so either online or through the AAA Mobile App. In both cases, you will need to log in using the email and password associated with your online AAA account. If you haven't created an online account yet, you can do so by going to AAA.com and signing in with the email address you want to use.

On the AAA Mobile App, you can open your digital card in the top left corner and tap to add it to your wallet. On your online profile, you can click on one of the buttons below your digital card—either Apple Wallet or Google Wallet—and scan a QR code to add it to your phone's wallet.

The AAA Mobile App is available for free on the App Store or Google Play. With the app, you can easily access your membership information, available AAA discounts, and quick access to AAA Roadside Assistance.

It is important to note that when requested by service personnel, you should be prepared to show another valid form of personal identification (such as your driver's license) along with your digital membership card.

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A replacement card can be requested if your card is lost, stolen, or damaged

AAA still issues physical plastic membership cards, and you can request a replacement card if your current one is lost, stolen, or damaged. To request a replacement card, you can either visit the Membership Card section of your AAA online account or look for a link labelled "Looking for a replacement card?" within your account. Alternatively, you can send an email to AAA Member Services with the full name(s) of the member(s) needing a new card and the correct mailing address. If you request a physical card by mail, it will take approximately 7–10 business days to arrive.

It is recommended that you add a digital version of your card to your phone's wallet app (Apple Wallet or Google Wallet) for instant access. This can be done by logging into your AAA online account and following the relevant links. The digital card is valid immediately and updates automatically. If you opt for a digital card, a physical card won't be mailed to you unless specifically requested.

You can also call AAA's Member Service Counselors or visit one of their full-service branch locations to order a replacement card. Additionally, you can print a temporary physical card by logging into your AAA online account and visiting the Membership Card section.

Frequently asked questions

Yes, AAA still issues plastic membership cards, although they now encourage digital cards.

You can request a plastic card by managing your membership in your online account. You can also request a card by mail, which will take 7-10 business days to arrive.

Yes, you can print a temporary card from the AAA website, which is valid for 30 days.

Yes, you can have both. You can add your digital card to your phone's wallet app and still request a physical card.

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