Ethan Clarke
Skrill offers a prepaid Mastercard® that can be used for online payments, contactless POS, and ATM transactions. The card is available to existing Skrill customers with a fully verified account. A digital card is available with a newly issued physical card, which can be used for online payments and transactions via a mobile wallet. The physical card can be used for contactless POS and ATM payments after the first transaction via chip and a 4-digit PIN. The card is subject to terms and conditions, including an annual membership fee and a cooling-off period for cancellations. The card provides quick spending notifications and the ability to lock and unlock it instantly through the Skrill app.
| Characteristics | Values |
|---|---|
| Card Type | Prepaid Mastercard or Visa |
| Card Material | Plastic |
| Card Availability | Digital and Physical |
| Card Usage | Online Payments, Contactless POS, ATM Transactions, In-Store |
| Card Security | Lock/Unlock Feature in App, Visa Zero Liability Policy |
| Card Fees | Annual Card Membership Fee, Card Application Fee |
| Card Cancellation | Allowed within 14 Days of Receipt (Cooling-Off Period) |
| Card Expiry | Printed on the Card or Shown in the Digital Card Image |
| Card Replacement | May be Provided Shortly Before Expiry |
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What You'll Learn
Ordering a physical Skrill card
Skrill does offer a physical prepaid Mastercard. To order a physical Skrill card, you must be an existing Skrill customer residing in a supported country with a fully verified account.
To order a physical Skrill card, you can visit the Skrill Card section and click "Get your Card". You will then be prompted to set your card PIN and review your shipping address. You should receive your card within 15 business days of the application. A card application fee will be charged.
Upon receiving your card, you will also gain access to a pre-activated digital copy of the card's details (CVV, expiry date, card number) available in your Skrill account. This allows you to start using the card details immediately for online payments and contactless POS and ATM transactions via a mobile wallet (e.g. Apple Pay/Google Pay).
Please note that the physical copy of your Skrill card cannot be used for contactless POS and ATM payments until the first transaction via Chip and the 4-digit PIN you've set up upon application is made. Additionally, the physical card will expire on the expiry date printed on the plastic, after which you may be provided with a replacement card.
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Skrill card security
Skrill offers a prepaid Mastercard® that can be used for online payments and contactless POS and ATM transactions via a mobile wallet (e.g., Apple Pay/Google Pay). The physical card can also be used for in-person transactions, such as tapping at a POS terminal or withdrawing funds from an ATM.
Skrill is compliant with the Payment Card Industry Data Security Standards (PCI DSS), meaning they use advanced tools and practices to ensure the highest level of security for their prepaid Mastercard®. When making card-present transactions, your card is protected by the card PIN and cardholder data. Online and card-not-present (CNP) transactions are also protected, even without a PIN.
To enhance security, Skrill has introduced an additional feature for online and CNP payments called 3D Secure (3DS). This extra layer of security verifies your identity to ensure that only you can use your card. When making online payments, you may be prompted to confirm the transaction with a one-time password (OTP) sent to your mobile phone or via a push notification to your Skrill mobile app.
The Skrill mobile app provides added convenience and security. You can instantly lock and unlock your card with a single tap, receive quick spending notifications to monitor your balance, and confirm or decline transactions.
Skrill's privacy policy outlines the types of information they collect, including personal identifiers, contact details, government-issued identification, professional information, internet activity, and commercial information such as banking relationships. They may disclose this information to third-party service providers and financial institutions to comply with regulatory obligations or provide services.
Additionally, Skrill reserves the right to access, process, and retain your information for transaction processing purposes. You can withdraw this consent by cancelling your Skrill Card, but they may continue to process your data for other purposes, such as maintaining transaction records or providing other Skrill services.
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Skrill card refunds
Skrill offers a prepaid Mastercard® that can be used for online payments, contactless POS, and ATM transactions. The card is available to existing Skrill customers with a fully verified account. There is a card application fee, as well as an annual card membership fee. If you cancel your card within 14 days of receiving it, the initial charge of the annual card membership fee will be refunded. However, if you cancel after the 14-day "Cooling-Off Period", the annual card membership fee for that year will not be refunded.
Regarding refunds for purchases made with the Skrill card, there are a few scenarios to consider:
- Lost or Stolen Card: If your Skrill Prepaid Mastercard® is lost or stolen, you must notify Skrill immediately.
- Non-Delivery of Goods or Services: If you have made a purchase and the goods or services have not been delivered or provided as expected, you should first contact the merchant to request a refund. The merchant's Terms of Use will determine whether you receive a full or partial refund, or if they attempt to correct your order. For recurring payments or subscriptions, you should also contact the merchant to cancel future payments. Once Skrill receives the refunded funds, your balance will be updated.
- Returned Withdrawal: If a card or bank withdrawal is returned by the recipient bank, Skrill will automatically credit the amount back to your wallet. However, the amount received may be less due to currency conversion and processing fees.
- Skrill to Skrill Transfers: These types of transfers are considered final and irreversible once fully processed. If the status is still "Pending", you can cancel the transfer from the Transactions section in your account.
- Restricted or Closed Account: If your account is restricted or permanently closed and you have a remaining balance, Skrill may offer a refund depending on your specific case. You will typically need to provide a copy of your recent bank statement, including your full name and bank account details.
It's important to note that card refunds typically take up to 7 days to be processed. Additionally, if an investigation after a refund shows fraudulent activity or a failure to comply with the Terms and Conditions, Skrill may debit your account for the refunded amount along with any associated charges and fees.
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Skrill card limits
Skrill does offer a plastic prepaid Mastercard® or Visa® card. This physical card can be used for online payments, in-store purchases, and ATM withdrawals. However, it is important to note that the card has certain limits that users must be aware of. These limits are in place to protect your funds and prevent fraudulent activity.
The spending limit on a Skrill prepaid card refers to the maximum amount of money that can be spent using the card within a specific period. There are both daily and monthly spending limits. For non-VIP Skrill account holders, the daily spend limit is $3000, while for VIP account holders, the limit is $7000. The monthly spend limit for all Skrill prepaid cards is $16,500.
In addition to spending limits, there are also ATM withdrawal limits on the Skrill prepaid card. The daily ATM withdrawal limit is $1000, and the monthly ATM withdrawal limit is $10,000. It's important to note that these limits may vary depending on your country of residence and the type of Skrill account you have.
Skrill also offers a digital card that can be used for online payments and contactless POS and ATM transactions via a mobile wallet such as Apple Pay or Google Pay. This digital card is available with a newly issued physical card and cannot be used for contactless payments until a first transaction is made via chip and PIN.
Skrill has a VIP Rewards Program that offers higher transaction limits, among other benefits. To become a VIP member, users must transfer a minimum of $15,000 to Skrill USA merchants within a calendar quarter.
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Skrill card cancellation
Skrill offers a Prepaid Mastercard® that can be used for online payments and contactless POS and ATM transactions via a mobile wallet (e.g. Apple Pay/Google Pay). The card is available to existing Skrill customers with a fully verified account. There is a card application fee, and an annual card membership fee.
When you apply for a Skrill Prepaid Mastercard®, you gain access to a pre-activated digital copy of the card, which can be used for online payments and contactless POS and ATM transactions via a mobile wallet. The physical card can also be used for these transactions, but only after the first transaction via Chip and a 4-digit PIN is made.
This card can be cancelled. You may cancel your Skrill Card up to fourteen days after you receive it. This period is known as the "Cooling-Off Period". If you cancel within this period, the initial charge of the Annual Card Membership Fee will be refunded. You may also cancel your card at any time after the fourteen-day Cooling-Off Period, but your Annual Card Membership Fee for the year will not be refunded.
To cancel your card, you can refer to the Skrill website for more information. It is also possible to lock and unlock your Skrill Prepaid Card instantly with the Skrill app.
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Frequently asked questions
Yes, Skrill offers a physical prepaid Mastercard® that can be ordered by existing Skrill customers with a fully verified account.
To order a physical Skrill card, log in to your Skrill account, visit the Skrill Card section, and click "Get your Card". Set your card PIN, review your shipping address, and agree to the terms and conditions. You should receive your card within 15 business days of application.
The Skrill Visa® Prepaid Card can be added to your mobile wallet, allowing you to make faster payments. It also offers instant spending notifications to help you keep track of your balance. Additionally, you can lock and unlock your card instantly with the Skrill app, providing greater control over your spending.
