
HP has been incorporating recycled materials and ocean-bound plastics into its laptop designs, diverting plastic from the ocean and into its circular supply chain. This initiative is part of HP's commitment to sustainability and reducing the impact of plastic pollution. While HP laptops are not entirely made of plastic, they do contain plastic components, and some models have reported issues with the adhesive used to attach plastic parts, such as the casing around the screen, coming loose. HP offers warranty services and support to address such manufacturing defects.
| Characteristics | Values |
|---|---|
| Use of ocean-bound plastics | HP incorporates ocean-bound plastics into its laptops, monitors, and accessories, contributing to sustainability efforts and reducing ocean plastic pollution. |
| Recycled materials | HP laptops may contain recycled metals and post-consumer recycled plastic in addition to ocean-bound plastics. |
| Manufacturing locations | HP laptops are manufactured in China, Thailand, and Malaysia, with strict quality control standards and sustainable practices maintained across the global supply chain. |
| Models with ocean-bound plastics | HP Elite, HP Pro, HP Pavilion Plus Laptop 14-ey1067nr, HP Dragonfly x360, HP Laptop 17z-cp300 |
| Issues | Some users have reported issues with the plastic casing around the screen of HP Pavilion laptops becoming unstuck or cracked due to adhesive problems. |
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What You'll Learn

HP's use of ocean-bound plastics in laptops
HP has been incorporating ocean-bound plastics into its laptops, monitors, and accessories since 2016, making it one of the first companies to do so. The company recognises the growing consumer awareness of purchasing habits and their impact on the environment and is committed to fostering a movement towards more responsible consumption and production. HP's use of ocean-bound plastics in its laptops is a significant contribution to its sustainability efforts and those of its consumers.
The HP Elite Dragonfly, HP Dragonfly x360, HP Pavilion Plus Laptop 14-ey1067nr, HP Pavilion 13, HP Pavilion 14, and HP Pavilion 15 are some of the laptop models that incorporate ocean-bound plastics in their construction. These laptops offer powerful performance, stunning displays, and smooth multitasking capabilities, all while contributing to HP's sustainability initiatives. The use of ocean-bound plastics in these laptops helps reduce plastic waste in our oceans and supports communities affected by plastic pollution.
HP's innovation in mixing ocean-bound plastic with durable ABS plastic has been key to its success in incorporating recycled bottles into its products. This blend ensures that the laptops are not only environmentally friendly but also lightweight and durable. HP's collaboration with the nonprofit Lonely Whale's NextWave Plastics project has facilitated the sharing of knowledge about sourcing and using ocean-bound plastic with other companies, demonstrating HP's commitment to creating a positive environmental impact beyond its own product lines.
The company's dedication to sustainability extends beyond the use of ocean-bound plastics in laptops. HP also offers eco-friendly solutions for carrying tech gear, such as the HP Renew Business 17.3-inch Laptop Backpack, which is made with recycled materials, including ocean-bound plastics. Additionally, HP ensures that the packaging for its laptops and monitors is eco-friendly, with 100% sustainably sourced and recyclable outer boxes and cushions.
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HP's commitment to sustainability
HP has demonstrated its commitment to sustainability through a range of initiatives and innovations. The company's sustainability strategy is guided by three interconnected pillars: climate action, digital equity, and material innovation. At the core of this strategy is HP's commitment to achieving net-zero greenhouse gas emissions across its entire value chain by 2040. This goal is supported by science-based targets aligned with limiting global warming to 1.5°C.
HP has made significant strides in addressing global environmental challenges through practical solutions. The company has successfully incorporated ocean-bound plastic into its supply chain, preventing over 13,000 tonnes of plastic from entering marine ecosystems in 2022. HP was also the first company to incorporate Ocean Bound Plastics in ink cartridges. HP's product portfolio includes laptops, computer monitors, and accessories made with ocean-bound plastics, such as the HP Dragonfly x360, HP Pavilion Plus Laptop 14-ey1067nr, and the HP Laptop 17z-cp300. The HP Pavilion series exemplifies HP’s commitment to sustainable design, with each device containing a minimum of 25% post-consumer recycled plastic in its chassis construction. HP has also achieved an average of 45% post-consumer recycled content across its personal systems manufacturing portfolio.
HP's sustainability initiatives also encompass the company's packaging choices. HP has partnered with Choose Packaging to strengthen its capabilities for sustainable packaging. The company's HP Renew Business 17.3-inch Laptop Backpack is an example of HP's commitment to offering practical and eco-friendly solutions for consumers. Additionally, the outer box and cushions of the HP E45c G5 monitor are made with 100% sustainably sourced and recyclable materials.
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HP laptop plastic casing issues
HP has demonstrated a commitment to sustainability by incorporating recycled materials and ocean-bound plastics into their laptop designs. The HP Pavilion Plus Laptop 14-ey1067nr, for instance, combines powerful performance with a sustainable design, contributing to HP's efforts to reduce ocean plastic pollution. Similarly, the HP Dragonfly x360 features a long battery life and flexible modes while being constructed with recycled materials.
HP's sustainability initiatives extend beyond laptops to monitors and accessories. The HP E45c G5 monitor incorporates recycled plastics, metals, and sustainable packaging. HP also offers eco-friendly laptop cases, such as the HP Recycled Series 15.6-inch Top Load case, made with recycled materials. These efforts reflect HP's recognition of the global plastic pollution problem and its commitment to preserving the planet.
While HP promotes the use of recycled materials and ocean-bound plastics, it is unclear if the reported plastic casing issues on some HP laptops are related to their sustainability initiatives. It is important for users experiencing such issues to reach out to HP support for guidance and potential solutions, as shared by other users in the HP Support Community.
To prevent further damage, users can try applying pressure to the affected area to temporarily restick the plastic casing. However, it is recommended to seek professional assistance or refer to the laptop's warranty for repair options. HP's commitment to sustainability and recycled materials in their laptop designs does not necessarily indicate a compromise in quality or durability.
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HP laptop repair and warranty
HP offers repair services for its laptops, printers, and other devices. If you're experiencing issues with your HP laptop, there are several steps you can take to troubleshoot and resolve the problem. Firstly, you can run the HP PC Hardware Diagnostics tool to scan your laptop and determine if it requires a repair. This tool comes pre-installed on newer HP laptops, and you can download it for older models. If the diagnostics tool identifies an issue, you will receive an error code that can help initiate the repair process.
In some cases, you may need to contact HP directly to initiate a repair, especially for issues like broken hinges or cracked screens that might not be detected by the diagnostics tool. HP provides various support options, including automated solutions, virtual agents, and troubleshooters, to help identify and resolve common issues.
Regarding warranties, HP offers standard warranties with the option to purchase extended warranties for selected models. To take advantage of the warranty, you can request an exchange by providing information about the issue you're facing. HP will provide shipping information and expected delivery dates for the replacement device. It's important to note that extended warranty purchases must be made within 90 days of purchasing your HP device.
HP also prioritizes sustainability in its product design and manufacturing. They incorporate ocean-bound plastics and recycled materials in their laptops, monitors, and accessories, contributing to their commitment to environmental responsibility. HP laptops are manufactured in various countries, including China, Thailand, and Malaysia, with a focus on strict quality control standards and sustainable practices across their global supply chain.
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HP's use of recycled metals in laptops
HP has been making significant strides towards sustainability and incorporating recycled materials into its products. The company has set sustainability goals, including reaching 75% circularity for products and packaging by 2030. In 2022, HP achieved 40% circularity, an increase of one percentage point from 2021. HP's commitment to sustainability is evident in its laptop designs, which increasingly feature recycled metals and plastics.
HP's commitment to sustainability extends beyond the use of recycled metals in laptops. The company has also focused on utilising recycled plastics, including ocean-bound plastics, in its laptop designs. Ocean-bound plastics are plastic products found within 30 miles (50 kilometres) of a waterway or coastal area that have not been collected and are unlikely to be. By incorporating these plastics into its supply chain, HP diverts them from ending up in the ocean, contributing to the growing issue of plastic pollution. HP laptops such as the HP Laptop 17z-cp300, HP Pavilion Plus Laptop 14-ey1067nr, and HP Dragonfly x360 are examples of models that incorporate ocean-bound plastics in their construction.
HP's sustainability efforts go beyond the materials used in their laptops. The company has also focused on sustainable packaging solutions, with the HP E45c G5 monitor serving as an example. This monitor features an eco-friendly design, with its outer box and cushions made from 100% sustainably sourced and recyclable materials. HP's commitment to sustainability is further demonstrated by its HP Renew Business 17.3-inch Laptop Backpack, which is constructed from recycled materials, including ocean-bound plastics.
In addition to recycled metals and plastics, HP has also explored other sustainable initiatives. The company has implemented measures to reduce cord waste by shipping a significant number of printers without USB cords or with shorter cords. HP has also established take-back programs, with 89.6% of the material collected through these programs being reused or recycled. The company prioritises working with vendors who have third-party environmental certifications and conducts audits to ensure compliance with environmental, health, and safety practices.
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Frequently asked questions
HP is diverting ocean-bound plastic into its circular supply chain, where it can be recycled into new, high-value products. HP includes ocean-bound plastics in all of its new HP Elite and HP Pro desktop and laptop computers.
The HP Dragonfly x360, HP Pavilion Plus Laptop 14-ey1067nr, and HP Laptop 17z-cp300 are all made with ocean-bound plastics.
Some users have reported issues with the plastic casing around the screen of their HP Pavilion Gaming laptop becoming unstuck or cracked.
HP laptops are made of both metal and plastic. The exterior cover is typically made of metal, while the plastic components are made of recycled ocean-bound plastics.


































