Alexei Volkov
United States Plastic Corporation manufactures and distributes plastic products such as bags, bottles, containers, and pipes. The company has been BBB accredited since 1993 and has received mixed reviews from customers. While some praise the company for its unique selection of products, good quality, and great customer service, others have expressed concerns about additional religious literature included with their shipments, with some stating that they will not purchase from the company again due to this.
| Characteristics | Values |
|---|---|
| Products | Bags, bottles, buckets, containers, fittings, pipes, sheets, tanks, valves, toys, organizers, storage items |
| Customer Service | Good communication, quick resolution of issues |
| Shipping | On time, well-packed |
| Pricing | Slightly higher than expected |
| BBB Accreditation | Accredited since 6/16/1993 |
| Religious Affiliation | Owned by a foundation that aims to establish churches in third-world countries |
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What You'll Learn
United States Plastic Corp's TrustScore
United States Plastic Corp. is a company that manufactures and distributes plastic products, including bags, bottles, buckets, containers, fittings, pipes, sheets, tanks, and valves. The company is located in Lima, Ohio, and serves over 100,000 clients, offering around 25,000 plastic items.
United States Plastic Corp. has received generally positive reviews from its customers, with many praising the company's unique and high-quality products, as well as their great customer service. One customer review on Trustpilot mentions that they were glad to find a selection of unique products, and that their order arrived on time, well-packed, and of excellent quality. The same review also mentions that the company provided updates on the order status, and although the pricing and shipping were slightly higher than expected, the overall experience was positive.
Another review on Trustpilot highlights the great customer service provided by United States Plastic Corp. The reviewer mentions that although they experienced a few glitches with their orders, the company was easy to contact and resolved the issues immediately. The representatives were professional and diplomatic, and provided the necessary information to help the customer.
United States Plastic Corp. also offers a range of products for the food industry, including clear clamshell containers, Gamma Seal® lids, and thermoformed food packaging containers. These products are designed to showcase food items in style while maintaining freshness. In addition, the company offers heavy-duty funnels, scoops, and tubing for a variety of applications, showcasing their diverse product range.
Overall, United States Plastic Corp. appears to be a reliable company with a focus on customer satisfaction and a wide range of plastic products to meet the needs of their diverse client base. The positive reviews highlight the company's commitment to providing quality products and resolving any issues in a timely and professional manner.
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Customer service
United States Plastic Corp. has received mixed reviews for its customer service. While some customers have praised the company for its easy contact and quick resolution of issues, others have complained about unhelpful and rude customer support.
One customer on Trustpilot mentions that the company's customer service does not go the extra mile and that staff sound annoyed when customers do not have the item number of a product they are looking for. This review also mentions that the company ships religious propaganda with its orders, which may be off-putting to some customers.
Another review on Sitejabber complains about a similar issue with caps not fitting the bottles purchased and the company's customer support not resolving the issue. The reviewer mentions that they had to wait a long time for a response and that their questions were not answered satisfactorily.
However, some customers have had positive experiences with United States Plastic Corp.'s customer service. One review on Trustpilot mentions that the company was responsive and resolved issues immediately.
Another reviewer on Trustpilot mentions that while they had some glitches with their orders, the company was easy to contact and resolved the issues quickly. This reviewer also mentions that the company offers good benefits and wages to its employees, which they feel justifies the slightly higher prices.
Overall, while there have been some negative reviews about United States Plastic Corp.'s customer service, there are also positive reviews highlighting the company's responsiveness and ease of contact.
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$5.99
Shipping and pricing
United States Plastic Corporation offers a wide range of products, including plastic bottles, tubing, tanks, buckets, and more. The pricing varies depending on the product. For instance, Thermo Scientific™ Nalgene™ Economy HDPE Bottles start at $1.70. The site also features spray bottles, child-resistant containers, stackable containers, and glass bottles with glass droppers, among other items.
Freight charges are calculated based on the weight of the items purchased. Most shipments under 100 lbs are handled by UPS and priced by zones. Products shipped on motor freight are sent via truckers with reliable service at competitive rates.
Some customers have complained about the shipping costs being higher than expected and sometimes even doubling the advertised price. However, others have mentioned that the quality of the products and timely delivery make up for the slight difference in shipping costs compared to other places.
United States Plastic Corporation also offers coupon codes and discount codes that can help customers save money on their purchases. There are currently 10 coupons available, with an average savings of $83 per coupon.
For more specific pricing information, it is recommended to visit the United States Plastic Corporation website and check the prices of the products of interest. Please note that prices may vary and are subject to change.
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Company values
United States Plastic Corporation distributes industrial and commercial plastic products, such as plastic bottles, plastic tubing and fittings, plastic tanks, plastic buckets and barrels, plastic sheets, and much more. The company was founded in 1955 and is based in Ohio. It has only 100 employees and an annual revenue of $39 million.
United States Plastic Corp. has committed to upholding the BBB Standards for Trust. BBB Accredited since 1993, the company has a profile on the Better Business Bureau website, where customers can leave reviews.
Reviews on Trustpilot are mixed. Some customers have praised the company for making great products, while others have criticised it for having expensive shipping and poor workmanship. One customer mentioned that the company offers its employees good benefits and wages, which they believe justifies the slightly higher pricing.
United States Plastic Corp. is featured as number 4 on Zippia's list of Best Companies to Work for in Lima, OH. The company has a diverse workforce, with 44% of its employees being women and 56% men.
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Product quality
United States Plastic Corp. manufactures and distributes a variety of plastic products, including bags, bottles, buckets, containers, pipes, sheets, tanks, valves, toys, organizers, and storage items. The company is BBB Accredited and has been since June 16, 1993.
Reviews for the company's product quality are generally positive. One customer praised the company for offering a selection of unique products, including an outdoor plastic container for water that was well-built and of excellent quality. The customer also noted that the item arrived on time and was well-packed, and they appreciated the company's updates on the order status.
Another reviewer, a small business owner, shared a similar experience, stating that while they had a few glitches with some orders, the issues were quickly resolved by professional and diplomatic staff. This reviewer also highlighted the ease of contacting the company and obtaining the necessary information for setting up their own shipping documents.
However, some customers have expressed concerns about additional literature included with shipments, promoting the establishment of churches in third-world countries. While some support the company's right to include such messages, others disagree with the content and have chosen not to do business with the company as a result.
Overall, United States Plastic Corp. appears to offer a range of quality plastic products, with customers highlighting the uniqueness and excellent quality of their items. The company's commitment to upholding BBB Standards for Trust and their positive reviews related to customer service and issue resolution further contribute to a positive image of their product quality and business practices.
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Frequently asked questions
United States Plastic Corp is a BBB-accredited business since 1993 that manufactures and distributes plastic products. They offer a range of products, including bags, bottles, buckets, containers, pipes, sheets, tanks, and valves, and industrial safety products.
According to a review on Trustpilot, their products are of excellent quality. One customer purchased an outdoor plastic container for water and was satisfied with the well-built and timely delivered product.
United States Plastic Corp has received mixed reviews for its customer service. While some customers have praised their professionalism and quick issue resolution, others have mentioned glitches with their orders.
The company provides updates on order status and timely delivery. However, some customers have mentioned that pricing and shipping costs are slightly higher than expected.
Some customers have expressed dissatisfaction with United States Plastic Corp due to the inclusion of religious literature with shipments. The company's ownership has been linked to establishing churches in third-world countries, which has influenced some people's decisions to not do business with them.
