
Samsung's Galaxy Note 20 has sparked controversy due to its plastic design, with some questioning whether a $1,000 phone should be made of plastic. While Samsung claims the material is a glass-like plastic called glasstic, many associate plastic with cheap phones. The use of plastic has led to a perception of lower quality and durability, especially when compared to the premium glass and metal construction of Samsung's flagship models. However, some users appreciate the durability and lightweight nature of plastic, and Samsung defends its choice by highlighting reduced fingerprint smudges and improved wireless charging capabilities.
| Characteristics | Values |
|---|---|
| Plastic used | Glasstic, a plastic-glass hybrid |
| Reason for using plastic | To keep costs down, improved durability, and to reduce fingerprint smudges |
| Customer response | Criticism due to the premium price, negative associations with plastic, and expectations of a glass design |
| Alternative materials | Metal and glass |
| Price | $999-$1000 |
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What You'll Learn

Plastic is cheaper than glass, so Samsung can increase profit margins
Samsung's decision to use plastic for its Galaxy Note 20 smartphone has been controversial, with some users arguing that it feels cheap and is unacceptable for a phone costing over $1,000. However, it is important to acknowledge that plastic is cheaper than glass, and Samsung's choice to use plastic instead of glass may be driven by a desire to increase profit margins.
Samsung's use of plastic in the Galaxy Note 20 is a notable departure from its recent flagship models, which have typically featured a metal and glass construction. The company has defended its decision by highlighting the durability and practicality of plastic, which is less prone to shattering than glass. Additionally, Samsung claims that its plastic design reduces fingerprint smudges, a common issue with glass-backed phones.
While some consumers are understanding of Samsung's choice, citing durability and practicality as valid considerations, others feel that the use of plastic compromises the premium feel expected of a high-end device. The shift to plastic may be perceived as a cost-cutting measure, especially when compared to competing smartphones in the same price range that feature more premium materials.
Samsung's decision to prioritize affordability and durability over a luxury feel may be strategic, targeting consumers who value functionality and practicality over premium aesthetics. By reducing production costs with plastic, Samsung can offer the Galaxy Note 20 at a more competitive price point, appealing to a broader range of consumers.
In conclusion, while the use of plastic in the Galaxy Note 20 may have been a controversial choice, it is understandable from a cost and durability perspective. Samsung's decision to prioritize affordability and functionality may be strategic, and the success of the Galaxy Note 20 will ultimately determine whether this strategy resonates with consumers.
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Plastic is durable, flexible, and shatter-resistant
Samsung's Galaxy Note 20 is made from a combination of plastic and metal. The back of the phone is plastic, while the frame, sides, and buttons are made from metal. The use of plastic in the Galaxy Note 20's design has been a controversial decision by Samsung, with some users believing that plastic is not a suitable material for a premium smartphone.
However, plastic has several advantages over glass, the material used in the more expensive Galaxy Note 20 Ultra. Plastic is more durable than glass, which is prone to spiderwebbing when dropped. While plastic is not impervious to damage, users can expect at most paint scuffs and cracks, which are less dangerous than shards of glass. Plastic is also flexible and shatter-resistant, making it a safer option than glass. Additionally, plastic reduces fingerprint smudges, which are common on glass-backed phones, and enables wireless charging and water resistance, both of which are expected features on premium smartphones.
Samsung refers to the plastic on the Galaxy Note 20 as "glasstic," claiming that it offers a better look and feel than traditional plastic. Some reviewers have noted that the plastic does not feel as premium as glass, but it also does not feel terrible, and the Mystic Green colour option is beautiful and satiny. The use of plastic has also allowed Samsung to keep costs down, making the Galaxy Note 20 more affordable than the Ultra model.
Despite these advantages, some users still feel that the Galaxy Note 20's plastic design is a step back from the Ultra model and other flagship smartphones. The use of plastic, combined with lower specifications, has led some to believe that the Galaxy Note 20 is overpriced for what it offers. However, others have argued that the phone's issues are primarily with its price and specifications rather than its plastic construction.
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Glasstic, a plastic-glass hybrid, has a better look and feel
Samsung's Galaxy Note 20 has received a lot of criticism for its plastic build, with many consumers expecting a premium feel for its $1,000 price tag. However, Samsung has defended its choice of material, promoting the benefits of its plastic-glass hybrid, "Glasstic".
Firstly, Samsung claims that Glasstic has a better look and feel than traditional plastic. From a distance, the back of the Galaxy Note 20 can be mistaken for frosted glass. While it may not have the premium feel of glass, it certainly looks and feels better than standard plastic.
Secondly, Glasstic is more durable than glass. While glass-backed phones often come with Gorilla Glass protection, there is always a risk of the back spiderwebbing from an accidental drop. Plastic, on the other hand, is less likely to shatter and will, at worst, suffer paint scuffs and cracks. This improved durability is an important safety feature, as no one wants a shard of glass stuck in their fingers.
Thirdly, Glasstic reduces fingerprint smudges, which are a common issue with glass-backed phones. This gives the phone a sleeker appearance and improves the user experience.
Finally, despite the use of plastic, the Galaxy Note 20 still offers wireless charging and water resistance, two features expected of premium smartphones.
While some consumers may be disappointed with the choice of material, Samsung's Glasstic does offer several advantages over traditional glass or plastic. The improved look and feel, durability, and resistance to fingerprints may convince some users that the Galaxy Note 20 is a worthwhile purchase.
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Plastic reduces fingerprint smudges
Samsung's Galaxy Note 20 is a $1,000 smartphone that has a plastic backing. The use of plastic in the design of the phone has been a point of contention for many users, especially considering that Samsung flagships since 2015 have used a metal and glass construction.
Samsung's decision to adopt a plastic build, similar to its Galaxy A series, instead of the metal and glass design seen on the Note 20 Ultra and other flagship phones, has drawn criticism. However, Samsung has defended its use of plastic, citing several advantages.
One advantage of the plastic design is its durability. While today's glass-backed phones often come with Gorilla Glass protection, there is always a risk of the phone back spiderwebbing from an accidental drop, which is not an issue with plastic. Plastic is less shatter-prone and more resistant to damage than glass, making it a safer option.
Another benefit of the plastic rear cover is its ability to reduce fingerprint smudges. Samsung has confirmed that its plastic design reduces fingerprint smudges, which are a common issue with glass-backed phones. This feature is important for users who prefer using their phones without a cover, as it keeps the device looking cleaner and reduces the need for frequent cleaning.
In addition to its durability and fingerprint-resistant properties, the plastic design also enables wireless charging and water resistance. These features have become expected in premium smartphones, and Samsung's plastic design allows the Note 20 to incorporate these functionalities.
While some users have expressed disappointment with the plastic design, others have noted that it does not significantly detract from the overall experience of the phone. The plastic backing allows for a lightweight device that is easier to hold and carry, making it more comfortable for extended use.
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Plastic enables wireless charging and water resistance
The Samsung Galaxy Note 20 is a $1,000 smartphone that features a plastic backing. The use of plastic in the Galaxy Note 20's construction has been a controversial topic, with many users expressing disappointment in Samsung's decision to use plastic instead of glass or metal. However, plastic rear covers offer certain advantages over other materials.
While plastic may have enabled Samsung to keep costs down, many consumers associate it with cheap phones. This perception may be due to the widespread use of glass and metal in high-end smartphones in recent years. As a result, some buyers feel that the Galaxy Note 20 does not offer a decent balance between price and value.
Despite the advantages of plastic construction, the Galaxy Note 20 has faced criticism for its specifications and performance, which some users feel do not justify its high price tag. In addition, some reviewers have noted that the plastic backing makes the phone feel cheaper than expected for a device in its price range.
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Frequently asked questions
Samsung opted for a combination of plastic and metal for the Note 20 to keep costs down. The back of the phone is plastic, while the frame, sides, and buttons are made from metal. This allowed Samsung to offer the Mystic Green colour option, which wouldn't have been possible with a glass back.
Many people associate plastic with cheap phones, and it is usually used for budget devices. The price of the phone, coupled with the use of plastic, has led to criticism of the device.
Yes, Samsung's plastic design, or "glasstic", is more durable than glass. It also enables wireless charging and water resistance, and reduces fingerprint smudges.


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