Get Your Plastic License: Claiming Process Simplified

how to claim plastic driver

Motorists in the Philippines have been facing issues with obtaining their plastic driver's licenses due to a backlog of 4.1 million cards. However, the Land Transportation Office (LTO) has recently addressed this issue and is now urging motorists to claim their plastic-printed driver's licenses. There are a few ways to do this: motorists can go to their local LTO office or district office, or they can use the Aksyon The Spot hotline on Viber to request faster printing. To use the hotline, motorists must send a clear photo or scan of their paper-printed driver's license to the Viber number provided, after which they can choose to pick up their plastic license in person or have it delivered.

Characteristics Values
How to claim Motorists can send a photo of their paper-printed driver's license to the Viber platform of the "AkysON THE SPOT" hotline.
Motorists can also visit the Land Transportation Office (LTO) in person to claim their plastic license.
Plastic driver's license release date 15 April 2024
Backlog There was a backlog of 4.1 million cards across the country.
Schedule for claiming Motorists with licenses that expired between April and August 2023 can claim their cards from April 1 to 30, 2024.
Motorists with licenses that expired between September and December 2023 can claim their cards from May 1 to 31, 2024.
Motorists with licenses that expired between January and March 2024 can claim their cards from June 1 to 30, 2024.

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Send a photo or scan of your paper license to the LTO hotline on Viber

Motorists can now request a plastic version of their driver's license for faster printing at the Land Transportation Office (LTO) hotline on Viber. This method is especially useful for those who are unable to go out and claim their license in person.

To do this, start by taking a clear photo or scan of your current paper driver's license. Scanning your license will ensure optimal clarity. Then, send the photo or scan to the LTO hotline number 0929-292-0865 through the Viber messaging app.

Once your request has been processed, the LTO will print your plastic license at the LTO Central Office at East Avenue in Quezon City. Finally, you can choose to either pick up your license in person or have it delivered to you through an accredited courier service.

It is important to note that this Viber hotline was initially launched as a way for citizens to report abusive motorists and phishing scams impersonating the LTO through SMS. However, it now serves multiple purposes, including facilitating the ordering of plastic driver's licenses.

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Pick up your license in person or have it delivered

Motorists in the Philippines can now obtain a plastic-printed version of their driver's license. The Land Transportation Office (LTO) has addressed the backlog of paper-printed licenses, and motorists are encouraged to switch to the plastic version.

To claim your plastic driver's license, you can either pick it up in person or have it delivered. Here's how to do it:

Picking Up Your License in Person

If you choose to pick up your license in person, you can visit your nearest LTO licensing office. Make sure to bring your paper-printed driver's license as this will be replaced with the plastic version. The LTO has stated that there is a sufficient supply of plastic cards available across the country, so you shouldn't encounter any shortages.

Having Your License Delivered

Alternatively, you can opt for delivery of your plastic driver's license. To do this, you need to take a clear photo or scan of your paper-printed driver's license. Then, send the image to the LTO's hotline, "AkysON THE SPOT," via the Viber messaging app. The hotline number is 0929-292-0865. Once your request is processed, the LTO will print your plastic license at the Central Office in Quezon City and deliver it to you via an accredited courier service. This option offers faster printing and is a convenient alternative to visiting the LTO office in person.

Please note that the information provided is specifically for the process in the Philippines, as indicated by the sources. The procedure for claiming a plastic driver's license may vary in other countries.

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Use the electronic driver's license (eDL) while waiting

While waiting for your claiming period, motorists with a paper license may use the electronic driver’s license (eDL) through the Land Transportation Management Systems (LTMS) portal as an alternative to a physical copy. Under LTO Memorandum Circular No. HAV-2023-2410, eDL holders will “have the same privileges and responsibilities accorded to holders of a physical driver’s license”.

To use the eDL while waiting for your plastic driver's license, follow these steps:

  • Visit the LTMS portal: Go to the Land Transportation Management Systems (LTMS) website or portal. The portal may require you to create an account or log in with your credentials.
  • Access your eDL: Once you're logged in to the LTMS portal, navigate to the section where you can access your electronic driver's license. Your eDL should be available to view and, possibly, download.
  • Understand the privileges: According to LTO Memorandum Circular No. HAV-2023-2410, your eDL provides the same privileges as a physical driver's license. This means you can use it as valid proof of your driving eligibility and identification when necessary.
  • Keep it accessible: Ensure that you can easily access your eDL on your device when needed. You may want to save it in a specific folder or mark it as a favourite for quick access.
  • Stay updated: Regularly check the LTMS portal or official sources for updates regarding your plastic driver's license. This will help you stay informed about the status of your license card and any relevant information.

Remember that the eDL is a temporary solution while you wait for your physical license. It's important to eventually obtain your plastic driver's license as it may be more widely recognised and accepted as a form of identification and proof of your driving privileges.

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Go to the district office where you got your paper license

To claim your plastic driver's license, going to the district office where you obtained your paper license is the most straightforward method. Here is a step-by-step guide to help you through the process:

Locate the Appropriate District Office

First, you need to identify the specific district office where you received your paper license. This is important because each district office maintains records of the licenses issued within their jurisdiction.

Gather Required Documents

Before you head to the district office, ensure that you have all the necessary documents. At a minimum, you will need to bring your paper license. It is also advisable to bring a valid form of identification, such as a passport or national ID card, to verify your identity.

Visit the District Office

Proceed to the district office during their working hours. It is recommended to check their website or give them a quick call to confirm their operating hours before your visit. This ensures that you arrive when the relevant staff are available to assist you.

Submit Your Paper License

Upon arrival, locate the designated counter or department for license replacements. Submit your paper license to the staff member assisting you. They will review your documentation and verify your information.

Provide Additional Information (If Necessary)

In some cases, you may be asked to provide additional information or complete a form requesting the replacement with a plastic license. Ensure that you provide accurate and up-to-date information to facilitate the process.

Collect Your Plastic License

After submitting your request, the district office staff will process it. In some cases, they may be able to provide you with your plastic license immediately. However, there may be instances where you will need to return at a later date to collect your new license.

It is worth noting that the Land Transportation Office (LTO) has also introduced alternative methods for claiming plastic licenses, such as the "AkysON THE SPOT" hotline, which allows motorists to request their plastic licenses via Viber. This option may be more convenient for those who cannot easily visit the district office.

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Renew your license at LTO-Davao office

To renew your license at the Land Transportation Office (LTO) in Davao, you can visit one of the four Driver's License Renewal Offices (DLROs) in the region. Here's a step-by-step guide:

Step 1: Locate the Nearest DLRO

The LTO Davao region consists of the LTO regional office, nine District Offices (DOs), and four Driver's License Renewal Offices (DLROs). The DLROs are located across the Davao region to service over 5 million people. The specific locations of the DLROs can be found on the LTO Portal PH website or by contacting the LTO directly.

Step 2: Visit the DLRO

Once you've located the nearest or most convenient DLRO, you can visit the office during their operating hours. One of the DLROs is located at the Gaisano Grand in Buhangin, Davao City, offering convenient services with shortened waiting periods through a systematic procedure.

Step 3: Complete the Renewal Process

At the DLRO, you will need to follow the standard license renewal procedure, which may include submitting the necessary documents, undergoing any required tests or evaluations, and paying the renewal fees. The specific requirements and procedures for driver's license renewal can be found on the LTO website or by inquiring at the DLRO.

Step 4: Receive Your Updated License

After completing the renewal process, you will be provided with an updated driver's license. Depending on the availability of plastic cards at the DLRO, you may receive a paper license temporarily. However, you can later claim your plastic-printed driver's license by following the procedures outlined by the LTO.

Claiming Your Plastic-Printed Driver's License:

If you receive a paper license due to the unavailability of plastic cards, you can claim your plastic-printed driver's license once it is available. Here's how:

  • Take a clear photo or scan your paper-printed driver's license. Scanning the license will provide optimal clarity.
  • Send the photo or scanned copy to the LTO's "AkysON THE SPOT" hotline at 0929-292-0865 via the Viber messaging app.
  • Once your request is processed, the LTO will print your plastic license at the LTO Central Office in Quezon City.
  • You can choose to pick up your plastic license in person or have it delivered through an accredited courier service.

Please note that the LTO has addressed the backlog of paper-printed licenses, and all licensing offices across the country have been supplied with plastic cards. Therefore, it is recommended to ensure you have the plastic-printed driver's license.

Frequently asked questions

You can claim your plastic-printed driver's license by scanning or taking a clear photo of your paper-printed driver's license and sending it to the Viber platform of the "AkysON THE SPOT" hotline. Once the request is processed, you can choose to either pick it up in person or have it delivered through an accredited courier service.

The hotline number for claiming a plastic driver's license is 0929-292-0865.

Yes, motorists with a paper license may use the electronic driver's licenses (eDL) through the Land Transportation Management Systems (LTMS) portal as an alternative to a physical copy. eDL holders will have the same privileges and responsibilities as holders of a physical driver's license.

You can claim your plastic driver's license in person at the LTO Central Office at East Avenue in Quezon City.

Unfortunately, I cannot find information on the office hours for claiming plastic driver's licenses.

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