Alexei Volkov
Fortnite players can refund the Plastic Patroller skin, which was changed by Epic Games to have a less camouflage-friendly paint job. Players can do so without using a Refund Token, but they must submit a request within 30 days of the v10.10 patch update. To do this, players can go to their settings and select the submit a request option, after which the refund should appear as a free option.
| Characteristics | Values |
|---|---|
| Where to find the refund option | Settings/Account section |
| How to request a refund | Submit a request |
| Time limit | 30 days |
| Use of a refund token | Not required |
| Availability of refund option | Only for players who purchased the Plastic Patroller outfit |
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What You'll Learn
How to access the refund option on mobile
To access the refund option on mobile for Fortnite, you must first ensure that your product is eligible for a refund. Mobile products (iOS and Android) are eligible for a refund within 2 hours of purchase if they are marked as "refundable" or "self-refundable".
To begin the refund process, follow these steps:
- Open the Fortnite app on your mobile device.
- Go to the "Settings" or "Account" section, which is usually located in the game's main menu or within a gear icon.
- Look for an option related to "Refunds," "Purchase History," or "Transaction History." This option may vary depending on the game's interface.
- Select the item you wish to refund from your purchase history.
- Follow the prompts to initiate the refund process. This may involve confirming your request or providing additional information.
Note that the refund process may vary slightly depending on the platform you are playing Fortnite on (iOS or Android). Additionally, if you encounter any issues or have further questions, you can refer to the Epic Games Store Refund Policy or contact their support team through the "Contact Us" option in the app or via their website.
It is also worth mentioning that Epic Games, the developer of Fortnite, has faced scrutiny from the Federal Trade Commission (FTC) regarding in-game purchases. As a result, they have agreed to make changes to their practices and provide refunds in certain instances.
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Submit a request for your refund
To request a refund for the Plastic Patroller outfit in Fortnite, follow these steps:
- Open Fortnite and go to the Settings menu.
- Click on the right-most tab, which looks like a player icon.
- Select the Account section, and then choose the “Submit a Request" option.
- Locate the Plastic Patroller refund option, which should be listed as a free refund.
- Submit your request for a refund.
Please note that this refund option is only available for 30 days after the v10.10 patch update. If you are attempting to request a refund on a mobile device and cannot see the refund option, try relogging into the game or restarting it.
Additionally, keep in mind that the refund for the Plastic Patroller outfit does not count as one of your three lifetime refunds. This specific refund was offered because the developers changed the look of the skin, reducing its camouflage effect.
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$8.99
Changes to the skin and wrap
Fortnite players can refund skins and wraps they no longer want, as long as they were purchased within the last 30 days. Players are given a limited number of refunds each year, and once they're gone, players are stuck with their purchases.
In 2019, Epic Games offered a free refund for the Plastic Patroller skin and wrap after making changes to their appearance. The skin was originally a bright green colour, which some players felt gave them a competitive advantage as it acted as camouflage. In response, Epic Games changed the colour and added dirt and grime to the skin, making it look less pristine. Players were unhappy with these changes and felt that the new skin looked ugly and unacceptable. As a result, Epic Games allowed players to refund the skin and wrap, although some players reported issues with the refund process.
The process for refunding a skin or wrap in Fortnite is relatively straightforward. Players need to open Fortnite and click on the Player Icon in the upper right corner, followed by the Settings Icon and the Account and Privacy tab. From there, players can select the item they want to refund and initiate the process by clicking "Use Return Ticket." A confirmation screen will appear, and players will need to click "Yes" to finalise the refund. Once the process is complete, players will receive their V-Bucks back, which they can use for future purchases.
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Reasons for refunding the Plastic Patroller skin
Fortnite players have expressed their disappointment with the changes made to the Plastic Patroller skin, leading some to seek refunds. Here are some reasons why players have chosen to refund the Plastic Patroller skin:
Unsatisfactory Design Changes: One of the primary reasons for refund requests is the alteration of the skin's original design. Players have stated that they preferred the previous clean, crisp, and pristine appearance of the skin. They feel that the new design, which includes scuffs, mud, and dirt, detracts from the aesthetic appeal of the skin, making it unacceptable and undesirable. Some players have mentioned that they are not fans of "battle-worn" skins in any games and would have preferred a simple colour change to make it less grass-like and less of a camouflage buff.
Deviation from Original Purchase: Many players have expressed that the updated Plastic Patroller skin no longer resembles what they initially purchased. They feel that the significant changes to the skin's overall style and appearance justify their decision to seek a refund. Some players specifically bought the skin because it resembled a toy, and the new design no longer aligns with their original motivation for the purchase.
Inability to Refund the Wrap: In addition to the skin, Fortnite offers wraps that complement the skin's design. However, players have reported that they are unable to refund the wrap, even though it was intended to be used with the altered skins. This has been described as a "slap in the face" by some players, who feel that the wrap has become useless if they no longer want the changed skin.
Preference for V-Bucks: Some players have mentioned that they would prefer to have the option to exchange the Plastic Patroller skin for V-Bucks, the in-game currency used to purchase other skins and items. By refunding the skin, they can recoup the V-Bucks and use them towards acquiring new skins that better suit their preferences.
Availability of Free Refund: Fortnite developers offered a free refund option for the Plastic Patroller skin, which does not count against the players' limited number of lifetime refunds. This opportunity encouraged players to take advantage of it, especially if they were unhappy with the changes made to the skin.
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The refund time limit
Fortnite players who purchased the Plastic Patroller outfit were given the option to refund it without using a refund token. This was because the skin was changed to a less camouflage-like colour, and players were unhappy with the new look.
To request a refund, players had to go to the settings menu and click on the right-most tab, which looks like a player icon. From there, they could select "submit a request" for their refund. However, this refund option was only available for 30 days. The 30-day timer started during the player's first login after the v10.10 patch update.
Some players reported that they were unable to see the refund option when they went to their settings. In some cases, relogging into the game or restarting it solved the problem.
It's important to note that the refund policy for Fortnite's Plastic Patroller outfit was a special case due to the changes made to the skin. Typically, Fortnite has a limited number of refund tokens that players can use to refund purchases they no longer want.
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Frequently asked questions
To refund the Plastic Patroller skin in Fortnite, go to the settings menu and click on the right-most tab (the one that looks like a player icon). From there, select 'Submit a request' for your refund.
You can request a refund for 30 days after the v10.10 patch update.
Yes, refunding the Plastic Patroller skin will not use up one of your three lifetime refund tokens.
Fortnite is offering refunds for the Plastic Patroller skin because they changed the skin's appearance after it was purchased by players. The skin was altered to be less of a camouflage, and some players did not like the new look.
