
If your Chromebook keyboard is damaged due to plastic melt, you may be able to replace it or fix it yourself. The process involves removing the screw covers and base cover, disconnecting the battery and keyboard, and then removing the keyboard with a plastic scribe. You can then install a new keyboard. If only a few keys are affected, you may be able to fix or replace individual keys. This involves detaching the key cap and retainer clip and replacing or reattaching the parts that are damaged.
| Characteristics | Values |
|---|---|
| Laptop key type | Metal supporting bars |
| Installation process | Insert metal supporting bars into matching metal hooks, slide the laptop key cap over the plastic retainer clip, press down gently until a click is heard on all 4 corners |
| Retainer clip orientation | The smoother side faces up, and the plastic feet face downward to fit into the metal hooks |
| Retaining clip attachment | Lock the retainer clip into the metal hooks by approaching it from the correct direction and hooking in the plastic clip |
| Key replacement | If the scissor mechanism or the clips on the bottom of the key are broken, the key needs to be replaced |
| Keyboard removal | Use a thin object to peel off screw covers, unscrew and remove the base cover, disconnect the battery, and use a plastic scribe to release and remove the keyboard |
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What You'll Learn

Removing the keyboard from the Chromebook
To remove the keyboard from your Chromebook, you will need to first use a thin object to peel off the screw covers. Once they are removed, unscrew and take off the base cover. Next, unscrew and disconnect the battery. Now, you can disconnect the keyboard. Finally, use a plastic scribe to carefully release and remove the keyboard from the Chromebook.
It is important to be gentle and careful during this process, especially when using a thin object to peel off the screw covers and when disconnecting the keyboard. Take your time and ensure that you are following the correct steps for your specific Chromebook model. If you are unsure, refer to the user manual or seek guidance from a professional or experienced individual.
Additionally, ensure you are working in a clean and clutter-free environment to avoid any damage to the internal components of your Chromebook. It is also recommended to organise and keep track of the screws you remove during this process, as you will need to secure them back in place when installing a new keyboard.
By following these steps, you will be able to successfully remove the keyboard from your Chromebook and proceed with the necessary repairs or replacements. Remember to handle the internal components with care and only proceed if you are confident in your ability to perform the required tasks.
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Orientating the retainer clip
To orient the retainer clip, it is important to understand the different components of the keyboard and their functions. The retainer clip, also known as a "hinge", is responsible for the "'scissor' action" that allows the up-and-down movement of a laptop key.
Firstly, identify the type of retainer clip present in your Chromebook. There are typically variations of retainer clips, labelled A, B, C, and D. The retainer clip type is crucial for purchasing a laptop key repair kit, as the small plastic hooks on the underside of the laptop key are positioned specifically for its matching retainer clip.
Once you have identified the retainer clip type, carefully observe the laptop key retainer clip. Notice that the smoother side of the retainer clip will always face up, while the plastic feet will always face downward. This orientation allows the hinge to fit into the metal hooks on the keyboard base.
When placing the retainer clip, ensure that the plastic feet on the hinge are appropriately spaced in relation to the metal hooks. This will ensure that the retainer clip is positioned correctly.
Finally, lock the retainer clip into the metal hooks on the keyboard base. It is often easier to approach it from one direction and hook in the plastic clip. If one direction does not work, try adjusting the orientation and attempt again.
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Inserting metal supporting bars
If your Chromebook keyboard has metal supporting bars, you will need to insert these into the matching metal hooks on the keyboard base. Before doing so, ensure that the retainer clip is oriented in the proper direction. The small plastic feet on the hinge should be spaced appropriately, and the smoother side of the laptop key retainer clip should face up, with the plastic feet facing downward. This will allow the hinge to fit into the metal hooks.
Once the retainer clip is in the correct position, lock it into the metal hooks. It may be easier to approach this step from a particular direction, so the plastic clip hooks into the metal hooks. Now the retainer clip is ready for the key cap to be placed on top.
Slide the laptop key cap over the plastic retainer clip, ensuring that the metal supporting bars are inserted into the matching metal hooks as you do so. Once the key cap is positioned squarely, press down gently until you hear a distinct click on all four corners. This indicates that the key cap has been secured correctly.
To check that the key is now secure, pull up gently on each corner. If the key has been successfully repaired, it should be attached to the retainer clip, and you should feel a slight resistance when pulling at the corners.
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Attaching the key cap
To attach the key cap, begin by orienting the retainer clip in the proper direction of the keyboard. The small plastic feet on the hinge should be spaced appropriately to determine the direction of the plastic parts in relation to the metal hooks on the keyboard base. Observe the laptop key retainer clips carefully and note that the smoother side will always face up, and the plastic feet will always face downward to allow the hinge to fit into the metal hooks. Once the retainer clip is in the correct position, lock it into the metal hooks on the keyboard base. It is usually easier to approach it from one direction and hook in the plastic clip. If one direction does not work, try the other.
Now, if your laptop key has metal supporting bars, insert them into the matching metal hooks. Slide the laptop key cap over the plastic retainer clip and press down gently. You should hear a distinct click on all four corners, indicating that the key cap has been secured to the retainer clip correctly.
To ensure that the key cap is attached securely, gently pull up on all four corners. If the key cap is attached correctly, it should not come off when you pull up on the corners. Congratulations, you have now successfully replaced the key cap on your Chromebook keyboard!
It is important to note that the specific steps for replacing a Chromebook keyboard key may vary slightly depending on the model of your device. Always refer to the official manufacturer's guide or seek professional assistance if you are unsure about any of the steps or if your keyboard has additional components that require special attention.
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Fixing the scissor mechanism
Firstly, you will need to carefully remove a similar-sized key that is not frequently used. This can be done by gently prying it out from the bottom edge of the key with a small flat-blade screwdriver. Be cautious and apply only the necessary amount of force to avoid any damage.
Once the key is removed, you can access the scissor mechanism. Use this key as a reference for repairing or replacing the damaged scissor mechanism. Take note of the orientation of the parts, including the retainer clip and the metal hooks on the keyboard base. Observe how the mechanism is supposed to function, which will help you identify the issue with the broken key.
If the scissor mechanism is fixable, carefully detach the broken keycap and set it aside. Then, gently pry out the scissor clip's nubs from where they latch under the metal frame's pins, being careful to bend the clip's plastic and not the metal pins on the frame. With the proper orientation, insert the new or repaired scissor clip, ensuring it lays flat and latches securely under the metal pins of the frame.
Finally, place the keycap back on or attach a new one. Position it squarely over the retaining clip and press down gently until you hear a distinct click on all four corners, indicating that the keycap is secured correctly. You can then gently pull up on all four corners to ensure that it is attached properly.
By following these steps, you can repair or replace the scissor mechanism on a Chromebook keyboard, restoring its functionality and improving your typing experience.
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